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Business process reengineering role in electronic government

机译:电子政府中业务流程再造的作用

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摘要

Business Process Reengineering (BPR) came up as a key concept in the 1990s, with a high impact on management and transactions of private companies. However, it has not been so well accepted in public administration.Nowadays, many projects for changes in government are related to electronic government. According to this, this article discusses the role of BPR in this context, its contribution to this kind of initiative, and if it is a required element to go forward. Also, the difficulties in carrying out the BPR in the particular case of e-government are analyzed, taking into account the characteristics of this kind of project, the stages that are generally involved and the environment in which it is performed. Finally, a basic structure for the development of egovernment is provided, specifying the insertion of BPR for reaching a more efficient, effective and foreseeable management of new projects.
机译:业务流程再造(BPR)在1990年代成为一个关键概念,对私营公司的管理和交易产生了重大影响。但是,它在公共管理中还没有得到很好的接受。如今,许多政府变革项目与电子政府有关。据此,本文讨论了BPR在此背景下的作用,它对这种主动性的贡献以及是否是前进的必要要素。此外,还分析了在电子政务的特定情况下执行BPR的困难,并考虑到此类项目的特点,通常涉及的阶段以及执行​​该项目的环境。最后,提供了用于发展政府的基本结构,其中指定了BPR的插入,以实现对新项目的更有效,有效和可预见的管理。

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